Thursday, December 5, 2024
Introducing Dynamic Voicemail
Gizmo was already the only platform to offer a truly hands-free automated dialer. When we say hands-free, we mean it. You don't have to click "Next lead". You don't have to click "Leave a voicemail". You don't have to click at all. Our AI recognizes when a voicemail answers (versus a human) and automatically drops your pre-recorded voicemail.
But we didn't stop there. Starting today, we're happy to introduce Dynamic Voicemail.
Dynamic Voicemail allows you to customize which voicemail is left based on the lead's status, provider, and more.
Truly hands-free dialing is an incredible feature and keeps Loan Officers dialing while being able to multitask. But, it previously had one major limitation:
What if I want to leave a different voicemail depending on some aspect of the lead?
Dynamic Voicemail solves this problem by allowing you to define custom rules that decide which voicemail is left based on the lead. You can find this feature in your voicemail settings. Here's an example of what a basic setup might look like:
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In this example, we've recorded three voicemails:
- A voicemail for leads that have already had their credit report pulled
- A voicemail for leads that came from zillow
- A voicemail for leads that haven't been contacted yet
This means now, not only are you 100% hands-free and able to focus on other tasks, but you can rest assured knowing your borrowers are getting custom-tailored, high-converting communication.
Once you open the rules editor, you'll see this simple interface:
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You can add as many rules as you want, and add a friendly description to help you easily recognize which voicemail is going to be left for which borrowers.
To change the priority of the rules, you can simply drag and drop the rules to the desired position. When using the dialer, a rule with higher priority will be used first, assuming all conditions pass.
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This release is one of many we have planned to even further simplify the Loan Officer experience.
Want to take advantage of Dynamic Voicemail today? Get in touch with our team to get started.